A must read 

Designing human-computer interfaces is still an art, learned best by creating many interfaces and carefully observing how real users interact with them. However, there are many tools from cognitive psychology that, if understood and applied, can yield at least two benefits. First, by learning what is known about how humans operate, you can avoid many pitfalls in design. Second, you can make quantitative design decisions. This book, though nearly 20 years old, contains much essential material that is unknown to many practitioners in the field! - Jef Raskin

Reviews the features and applications of a broad range of computer software systems that allow the user to choose the sequence of text or other display at the time of use.

A must read 

This comprehensive introduction to the field represents the best of the published literature on groupware and computer-supported cooperative work (CSCW). The papers were chosen for their breadth of coverage of the field, their clarity of expression and presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. Taken as a whole, the papers and their introductions are a complete sourcebook to the field. 

Today's increasingly competitive and fiscally constrained business environment is fostering the need to cut costs and justify expenditures. Usability engineering is not yet universally accepted, nor is it yet an integrated aspect of software engineering, and would-be usability champions need more help than ever to win the funding necessary to introduce and promote usability engineering techniques.

With the world continuing to shrink into a "global village," software companies are working to make programs that transcend language and cultural borders. One such way is through international user interfaces where the software is prepared so that it can be easily localized in each country. This book focuses on user interfaces, exploring what they can do, and what they need to do to become commercially viable.

Introducing a proven user interface design model for the design and development of high-quality user interfaces, this new edition is a professional guide to designing traditional graphical user interfaces (GUIs) and object- oriented graphical user interfaces, plus high-quality character-based interfaces, and state- of-the-art multimedia user interfaces. Covers prototyping and usability testing; multimedia user interfaces, including discussions of sound, high- resolution images, and full-motion video; task analysis; the three most popular statistical methods; and documentation and training issues. For user interface specialists, programmers, systems analysts, system designers, project leaders, and system engineers.

The Elements of User Interface Design is written by a cognitive psychologist and interface design specialist with more than a decade's research and design experience. Writing for novices and veteran developers and designers alike, Dr. Mandel takes you from command-line interfaces and graphical-user interfaces (GUIs) to object-oriented user interfaces (OOUIs) and cutting-edge interface technologies and techniques. Throughout, coverage is liberally supplemented with screen shots, real-life case studies, and vignettes that bring interface design principles to life.

Task analysis is an important aspect of user interface design, insuring that the end product is usable and practical. Written by task analysis experts, this book is the first book that provides full-length coverage of task analysis. It covers in detail every step of the task analysis process, and discusses the methodologies behind it.

Developing User Interfaces is targeted at the programmer who will actually implement, rather than design, the user interface. Most user interface books focus on psychology and usability, not programming techniques. This book recognizes the need for programmers to collaborate with usability experts and psychologists, so topics such as the principles of visualization, human perception, and usability evaluation are touched upon. Yet the primary focus remains on those tools and techniques required for programming the complex user interface. Focuses on advanced programming topics event handling interaction with geometric objects widget tool kits input syntax Useful to programmers using any language-no particular windowing system or tool kit is presumed, examples are drawn from a variety of commercial systems, and code examples are presented in pseudo code The basic concepts of traditional computer graphics such as drawing and three-dimensional modeling are covered for readers without a computer graphics background.

Top-notch support for cooperative software activities. Since CSCW systems are distributed and often require near real-time response capabilities over wide area networks, CSCWs must be fault-tolerant and have the capacity to run in heterogeneous environments. This book addresses these challenges, addressing groupware, shared editing, mediaspaces, coordination and integrated tools, and formal methods.

One of the biggest problems facing Web designers is how to get users to absorb content. Designing Web Usability: The Practice of Simplicity is a tutorial and exposition of the principles of design that help bring the user to the content in an effective and efficient way. It features new approaches for crafting effective sites through logical and strategic presentation. It aids users in building Web sites that stand out from the noise of the Internet with clarity and purpose. Done up in full-colour with practical examples and critiques, it will make your site an effective communicator.

The creation of computer technologies for children is a multidisciplinary process whose techniques and functions are growing increasingly important. This contributed work will discuss how and why new technologies are being designed, introduce the diversity of approaches that university researchers use in their research methodologies, and explain the range of technologies being created today for children.

Written in plain English and filled with examples, the book begins by defining usability and explaining methods of usability engineering. Readers are taken through all the steps for planning and conducting a usability test, analysing data, and using the results to improve both products and processes. Included are forms that can be used or modified to conduct a usability test, and layouts of existing labs that will help readers to build their own.

Conceptual Modeling for User Interface Development introduces the technique of Entity-Relationship-Modeling and shows how the technique can be applied to interface issues. It explains those aspects of entity-relationship modeling which are relevant to ERMIAs, and it presents the extensions to the notation that are necessary for modeling interfaces. This book is aimed at both interface designers and software developers in an attempt to bridge the gap in the development of interactive systems. Too often, when software is being developed, the software engineers do not sufficiently consider how easy the system will be to learn and use. On the other side, interface specialists tend to express their concerns in ways which are either too detailed to be readily understood or in ways which are difficult for the software developer to implement. ERMIA provides a set of concepts which can be used equally easily by software developers and interface designers alike.

Traditional textbook approaches manage the complexity of the design process via abstraction, treating design problems as if they were composites of puzzles. Scenario-based design uses concretization.  Scenarios are a vocabulary for coordinating the central tasks of system development--understanding people's needs, envisioning new activities and technologies, designing effective systems and software, and drawing general lessons from systems as they are developed and used. Instead of designing software by listing requirements, functions, and code modules, the designer focuses first on the activities that need to be supported and then allows descriptions of those activities to drive everything else.

In Don’t Make Me Think, usability expert Steve Krug distills his years of experience and observation into clear, practical and often amusing common sense advice for the people in the trenches (the designers, programmers, writers, editors, and Webmasters), the people who tell them what to do (project managers, business planners, and marketing people), and even the people who sign the checks.

Information appliances and other interactive products "beyond the desktop" present user interface design challenges that are only beginning to be understood. In this one-of-a-kind book, interaction designers examine the issues they confronted in their projects: Microsoft Windows CE, a vehicle navigation system, interactive children's toys, and more. You'll enjoy reading their engaging and sometimes surprising stories, but more importantly you'll gain insights that will benefit your own design and development work.

This unique guide to interactive system design reflects the experience and vision of Jef Raskin, the creator of the Apple Macintosh project. Other books may show how to use today's widgets and interface ideas effectively. Raskin, however, demonstrates that many current interface paradigms are dead ends, and that to make computers significantly easier to use requires new approaches. He explains how to effect desperately needed changes, offering a wealth of innovative and specific interface ideas for software designers, developers, and product managers. 

The purpose of the book is to set up a framework for discussions on social and technical issues of online communities. Designing usability and supporting sociability lays a solid foundation on which online communities can grow and thrive. Intended for both students and computer professionals, the book addresses the development of new online communities as well as the improvement of existing ones. It is divided into two parts - Getting Acquainted with Online Communities and Developing Online Communities - along with a preface and a concluding chapter which explores the future of online communities.

One of the key determinants of success for today's high-technology companies is product strategy-;and this guide continues to be the only book on product strategy written specifically for the 21st century high-tech industry. More than 250 examples from technological leaders including IBM, Compaq, and Apple-;plus a new focus on growth strategies and on Internet businesses-;define how high-tech companies can use product strategy and product platform strategy for competitiveness, profitability, and growth in the Internet age.

GUI Bloopers looks at user interface design bloopers from commercial software, Web sites, and information appliances, explaining how intelligent, well-intentioned professionals made these dreadful mistakes--and how you can avoid them. While equipping you with all the theory needed to learn from these examples, GUI expert Jeff Johnson also presents the reality of interface design in an entertaining, anecdotal, and instructive way.
This is an excellent, well-illustrated resource for anyone whose work touches on usability issues, including software engineers, Web site designers, managers of development processes, QA professionals, and usability professionals.

The Unfinished Revolution is nothing less than an inspired manifesto for the future of computing. Dertouzos's vision will change how businesses, organizations, and governments work with each other, and how individuals interact. It represents the dawn of a new era in information technology.

Advocating a concept called "universal design" (or "design for all"), this volume calls for an "inclusive and proactive" approach seeking to accommodate diversity in the users and usage contexts of interactive products, applications, and services, starting with the design phase of the development life-cycle. Contributors to the volume's 30 chapters describe various aspects of this approach, including the scientific, technical, technological, socioeconomic, and policy issues involved in the attainment of universal access when developing interactive software.

Accomplished authors, Preece, Rogers and Sharp, have written a key new textbook on this core subject area. Interaction Design deals with a broad scope of issues, topics and paradigms that has traditionally been the scope of Human-Computer Interaction (HCI) and Interaction Design (ID). The book covers psychological and social aspects of users, interaction styles, user requirements, design approaches, usability and evaluation, traditional and future interface paradigms and the role of theory in informing design. The topics will be grounded in the design process and the aim is to present relevant issues in an integrated and coherent way, rather than assembling a collection of chapters on individual HCI topics.

As the mobile telephone market reaches saturation and PDA’s become cheaper, soon everyone will have a small, wireless device with which they will be able to do more than just make telephone calls or keep diaries and address books. This book is a handbook to usability testing and information architecture for EPOC, WAP, PDA’s, handhelds, and handsets, which provides an overview of the medium and then details medium-specific issues and design strategies.

Twenty-nine papers, 15 of them first published in special issues of the journals ACM transactions on computer-human interaction and Human-computer interactions, make up this assessment of the state of HCI at the turn of a new century. Sections are concerned with models, theories, and frameworks; usability engineering methods and concepts; user interface software and tools; groupware and cooperative activity; media and information; integrating computation and real environments; and HCI and society.

Ben Shneiderman's book dramatically raises computer users' expectations of what they should get from technology. He opens their eyes to new possibilities and invites them to think freshly about future technology. He challenges developers to build products that better support human needs and that are usable at any bandwidth. Shneiderman proposes Leonardo da Vinci as an inspirational muse for the "new computing." He wonders how Leonardo would use a laptop and what applications he would create.

HCI Models, Theories, and Frameworks fills a huge void in the education and training of advanced HCI students. Its authors comprise a veritable house of diamonds-internationally known HCI researchers, every one of whom has successfully applied a unique scientific method to solve practical problems.
Each chapter focuses on a different scientific analysis or approach, but all in an identical format, especially designed to facilitate comparison of the various models.

Délibérément pragmatique, cet ouvrage fait la synthèse des recommandations et des expériences menées dans le domaine de l'ergonomie du logiciel et des sites internet. Du choix des couleurs et des polices de caractères à l'organisation des composants de l'interface, de la conception du protocole de navigation d'un site internet aux spécificités graphiques d'une page web, il propose des méthodes et donne des conseils pratiques pour rendre le dialogue homme-machine le plus simple, le plus fluide et le plus efficace possible. 

Text provides an overview of the Section 508 Accessibility Requirements. Includes chapters such as What is Section 508 Accessibility?; Understanding Section 508 Requirements; Hardware, Resources, and Training; Developer Guidelines that Make Sense; Desktop Application Essentials; and Using Microsoft Active Accessibility. For software application developers.

This book that introduces the reader to the human component of Web site design. Readers will be able to do a much better job of writing front ends or other interactive software, as the book describes the creation of user-friendly Web sites. In the context of Human-Computer Interaction and Web design, this book covers such topics as user and task analysis, content organization, visual organization, navigation design, prototyping, and evaluation, as well as color, typography, multimedia, bandwidth and file compression, accessibility, globalization and future trends. 

The most widely cited reference on task analysis has been Task-Analysis for Human-Computer Interaction ,edited by Dan Diaper, who must take the main blame for this new Handbook of Task Analysis for Human-Computer Interaction ,as his motive was in part to stem the trickle of requests from around the world for chapters from the out-of-print 1989 book. We, the editors, wanted to produce the definitive reference on task analysis for human-computer interaction (HCI). In this we have failed, and the new handbook provides merely a comprehensive sample of the current research on and use of task analysis. 

In Activity- Centered Design Geri Gay and Helene Hembrooke argue that it is time to develop new models for HCI design that support not only research and development but also investigations into the context and motivation of user behavior. Gay and Hembrooke examine the ongoing interaction of computer systems use, design practice, and design evaluation, using the concepts of activity theory and related methods as a theoretical framework. 

By the author of The Design of Everyday Things, the first book to make the connection between our emotions and how we relate to ordinary objects-from juicers to Jaguars. New research on emotion and cognition has shown that attractive things really do work better, a fact fans of Don Norman's classic The Design of Everyday Things cannot afford to ignore.

Perhaps the most critical factor in the success of any automated speech recognition system, the design of the voice user interface (VUI) often determines whether the user experience will be satisfying or frustrating. This practical guide for industry professionals presents a method for creating an effective VUI design. Sample topics include creating a "persona" for the interface, minimizing cognitive load, and working with voice actors. The authors are affiliated with Nuance Communications.

This book is a guide to making usability a routine practice within an enterprise, be it commercial or government. Every organization has special needs: There is no one simple approach that fits all organizations. What this book provides, however, is a solid methodology, not for usability engineering (that's been done before and exists in various forms), but for the part that is truly missing--the institutionalization of usability. This institutionalization methodology is not new. It is simply a synthesis of the best practices and insights from hundreds of companies in the forefront of this effort. 

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