The
usability evaluation allowed us to better define our system's front and
back office and discover important underlying process issues in our
program. It helped us think more clearly and accurately about the
important aspects of our application that need improvement and in some
cases redesign. Because we have been able to generate a large
prioritized backlog of issues, we can now start to plan and budget the
project more easily and lower the long term development costs. We know
our program participants and program partners will be satisfied. [A. Sirota,
eService Delivery Business Consultant, Ministry of Enterprise,
Opportunity and Innovation, May 2003]
Our objective is to help you build a usability conscious and competent
organization.
We analyze your company culture, needs, processes and methodologies.
We help you define where usability and accessibility fit and
identify projects with positive ROI.
We help you define your usability team or educate your staff on the
benefits of usability and its related activities.
We help you implement the usability processes that will serve your
business strategy.
We also help with Project Management, coaching and facilitation for
usability projects.
When outsourcing your development:
We help you preparing RFPs and ensure usability is an important part
of the overall selection criteria.
We help you preparing detailed requirements and a clear data model
that can make the RFP more effective and the implementation
straightforward.
Methodology Evaluation and Redesign
We evaluate your existing development methodology and determine how
it can be minimally modified to become a User-Centered methodology.
We integrate usability activities in the methodology and optimize
the workflow to ensure the different team members communicate
efficiently and exchange the correct information at the right time.
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